The money words

Handover

What you get if you leave.

UPDATED 3 SEPTEMBER 2026

What is Handover?

Handover is what a client receives when they stop working with a web company: the website files, the domain, the accounts and the data, in a form the next people can use. A fair handover is defined before anyone leaves, in the agreement, not negotiated afterwards.

What it means for a small service business

The horror stories are all here: the domain the agency will not release, the website that only runs on their platform, the "we own the design". Sydex writes the exit into the agreement: your domain was always yours, the website code is handed over within a week, your data is exported on request, no exit fee.

Does your business need to do anything about Handover?

Read the exit terms before you sign anything, with anyone. If there are none, that is the answer.

See also

Act on it

The tools and guides that deal with Handover on this website, then the free review if you want it looked at properly.

Sydex’s exit terms, in the agreement →Get your free review